Privacy Policy

This regulation explains how we use and protect your personal information.

Scope

This Privacy Policy describes how we use your personal information for the www.chateaumeric.com Website and Services.

By accepting this Policy and the Terms of Use when you register, you authorize us to collect, store, use and disclose your personal data in accordance with the rules set out here.

Seller Commitments

Privacy is important! If you are a seller on the site, your customers need to understand how you (and www.chateaumeric.com) collect and process their personal information as a data controller. Consequently, if you use the services, you agree to publish an up-to-date and accurate privacy policy on your website that complies with the laws applicable to your business.

Data Processing

When you use www.chateaumeric.com services, you agree that SCEA www.chateaumeric.com (hereinafter "www.chateaumeric.com") uses your personal data to provide you with the services offered by www.chateaumeric.com in accordance with the terms of the Conditions and the principles of this Policy.

Collection and Use of Seller Data

Seller Data Collection: We collect documents relating to the identity of your managers and your company (k-bis extract, statutes, shareholder declaration...), your telephone number(s), bank details directly from you. Seller Data Use: We use this data to provide you with our services; for example, to confirm your identity, contact you, offer you advertising and marketing, or send you our invoices. We also use this information to comply with our legal obligations. We also use this data to create a Payplug account (https://www.payplug.com/fr/) in your name in order to offer you this provider's online payment services, including risk and fraud control, as well as to comply with the legal and regulatory provisions that apply to us.

Information Sellers Share on www.chateaumeric.com If you are a Seller member, your first name(s), last name(s), physical contact details, photos and legal notices appear on the entire Site and www.chateaumeric.com Services and are therefore visible to everyone. This information is linked to your activities on www.chateaumeric.com that other people are able to see.

Collection and Use of Customer Data

You can browse our sites without having to disclose your identity or provide us with any information. When you provide us with your personal information, you lose your anonymity. If you choose to provide it to us, you agree to the transfer and storage of this information on our host's servers as defined in the legal notices.

Customer Data Collection: We may collect and record the following personal data: name, company name, phone number, email address, physical address, date of birth, photos and sometimes financial information such as credit card numbers or bank account numbers. information relating to transactions and your activities on the site (such as purchases, sales, your preferences, your ratings and comments, Goods and Content that you generate or that are linked to your account) delivery, billing or other information you provide us to purchase merchandise Community discussions, instant messaging conversations, dispute resolution, correspondence on our sites and correspondence sent to us information resulting from your interaction with the Site, Application or Services, including information relating to your computer and your connection, statistics on pages viewed, navigation data, advertising data, your IP address additional information we ask you to send to authenticate yourself or if we believe you are violating site regulations (for example, we may ask you to send us an ID or invoice to verify your address, or to answer additional questions to verify your identity) or other justified ways of collecting information to verify your identity.

Customer Data Use: The primary purpose of collecting personal data is to provide you with a safe, optimal, efficient and personalized experience. You agree that we may use your personal data to: provide and improve our services, including the customer service you request resolve disputes, collect fees and remedy problems prevent, detect and investigate any potentially prohibited or illegal activities, and enforce our Terms of Use personalize, evaluate and improve our services and content inform you about our services and those of our related companies, through targeted marketing, service updates and promotional offers compare information to ensure its accuracy, and verify it with third parties.

Specific Case of Marketing

We do not sell or rent your personal data to third parties for marketing purposes without your formal consent. We may combine your data with data we collect from other companies and use it to improve and personalize our services, content and advertising. Regarding Customers, if you do not wish to receive marketing communication from us, you simply need to indicate your preferences in your www.chateaumeric.com account.

Sharing Your Data We may disclose your personal data to comply with legal obligations, to enforce our regulations, to respond to claims related to an advertisement or content in violation of other users' rights, or to preserve anyone's rights, property or security. We may also communicate your personal data:

to contracted service providers who assist us in our operational activities (for example, IT issues, fraud investigations, debt collection, affiliate and reward programs, and customer assistance) to other www.chateaumeric.com users. Thus, if you participate in a transaction with another member, the other member may see your email address and obtain your contact details and postal address to complete the transaction to judicial, administrative and public authorities, in response to a request for information relating to a criminal investigation, allegations of illegal activities or any other activity that may engage your civil liability, ours, or that of another www.chateaumeric.com member to other commercial entities, in the event that www.chateaumeric.com is subject to a merger or acquisition by another company. (In such a case, we will ensure that the new entity applies the provisions of this Privacy Policy regarding your personal data. If your personal data were to be used in a manner not in accordance with this Policy, you would be notified in advance.)

Without limiting the foregoing, in order to ensure respect for your privacy and keep malicious persons at bay, we will not communicate your personal data to judicial authorities, public authorities or third parties, without a subpoena, court order or other similar legal process, unless we believe in good faith that the transmission of data is necessary to prevent immediate material damage or financial harm, or a suspicion of illegal activities.

Cookies We use "cookies" (small files placed on your hard drive) on certain of our pages to better analyze the flow generated by our web page, personalize our services and content, measure promotional effectiveness, and promote trust and security. Here are some things to know about cookies:

We offer features that are only available through cookies. We use cookies to identify you and allow you to stay connected. Most cookies are "session cookies", which means they are automatically deleted from your hard drive at the end of a session. You always have the option to refuse our cookies if your browser allows it, but in this case, some of our sites and services may no longer be accessible to you.

Account Protection

Your password is the key to accessing your account. Use unique numbers, letters and special characters, and do not communicate your www.chateaumeric.com password to anyone. If you share your password or your personal information with others, keep in mind that you are responsible for all actions taken from your account. If you lose control of your password, you risk losing control of a significant part of your personal data and your legal liability is engaged for any action taken in your name. Therefore, if the confidentiality of your password has been compromised for any reason, you must immediately notify www.chateaumeric.com and change your password.

Data Retention Period In general, we keep your personal data for the entire duration of your relationship with us plus the duration of the legal prescription. For Sellers, this means that we keep your data as long as you own a shop on our platform plus the duration of the legal prescription. For Customers, data is kept for three (3) years from the last incoming contact, i.e. if after a period of three (3) years there is no connection or modification of the customer's personal space plus the duration of the legal prescription.

Data Transfer Outside the European Union As a general rule, we keep your Personal Data within the European Union. However, to the extent that, for example, some of our service providers are located in countries outside the European Union ("Third Countries"), we transfer some of your Personal Data to Third Countries. This may be the case in particular for Third Countries for which the European Commission has not taken an "adequate protection" decision.

Your Rights and How to Exercise Them The content of your rights Under applicable regulations, and in particular the European Union General Data Protection Regulation known as "GDPR", you have several rights:

right to information and access: you can request communication of personal data concerning you that we process; rectification: if personal data concerning you is inaccurate, you can request its rectification; erasure: you have the right to request the erasure of your personal data. In the event of a request for erasure of your data, www.chateaumeric.com may nevertheless keep it in the form of intermediate archiving, and this for the duration necessary to satisfy its legal, accounting and/or tax obligations; limitation: you have the right to request the limitation of the processing of your personal data, (i) if you contest the accuracy of your data during the period allowing us to verify the accuracy of the latter, (ii) if you consider that we are processing your data unlawfully and you require a limitation of their use rather than an erasure, (iii) if we no longer need your data with regard to the purposes mentioned above but these are still necessary for the establishment, exercise or defense of legal rights, (iv) in the event of the exercise of your right of opposition during the verification period on whether the legitimate reasons we pursue prevail over yours; opposition: you have the right to request to exercise your right of opposition to processing carried out for reasons relating to your particular situation; data portability: you have the right to obtain a copy of your data or transfer it to a third party in a structured, commonly used and machine-readable format; withdrawal of consent: your consent given for the processing of your personal data can be withdrawn at any time under the terms and conditions referred to below in the paragraph "exercising your rights"; you also have the right to object to commercial prospecting, without having to provide a reason; you have the right not to be subject to a decision based exclusively on automated processing and producing legal effects concerning you or significantly affecting you; you also have the right to formulate directives concerning the conservation, erasure and communication of your personal data post-mortem. Under the right of access, www.chateaumeric.com may ask you to pay reasonable fees based on administrative costs for any additional copy of the data to that which will be communicated.

Exercising your rights The communication of specific post-mortem directives and the exercise of your rights are carried out by email to the address shop@Châteaumeric.com or by postal mail to the address 19 route de Vensac, 33590 Jau, Dignac et Loirac, France, specifying the information allowing to establish your identity.

Filing a complaint If you believe, after contacting us, that your rights over your data are not respected, you can file a complaint with the Commission nationale de l'informatique et des libertés (3 place de Fontenoy - TSA 80715 – 75334 Paris cedex 07; tel.: 01 53 73 22 22).

Security

www.chateaumeric.com has taken appropriate technical and organizational measures against the loss or unauthorized processing of personal data. To this end, www.chateaumeric.com uses various security techniques, including secure servers, periodically executed software updates, firewalls, encryption and physical security of the places where personal data is stored.

Third Parties

Unless otherwise stated in this Privacy Policy, this document applies only to the use and disclosure of data that we collect from you. If you communicate your data to other people, whether other members on our Site, Application or Services or on other Internet sites, different regulations may be applicable regarding the use or disclosure of the information you provide to them. www.chateaumeric.com has no control over third party privacy policies, and you are subject to these third parties' regulations. We encourage you to ask questions before communicating your personal data to others.

General

We reserve the right to modify this Privacy Policy at any time by posting the modified conditions on this site. All changes made will take effect as soon as they are posted. In addition, we will notify you by email to the address provided in your www.chateaumeric.com account or via the Site.

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